Email support@mxisland.com with your motorcycle make, model, year, and plastic type. We would rather confirm the correct fitment before your graphics enter production.
ORDERING AND FITMENT
What is the difference between a Full Graphics Kit and a Graphics Kit?
A Full Graphics Kit includes the motorcycle's number plate graphics. A Graphics Kit does not include the number plate graphics. Always review the “What's Included” section on the product page before ordering.
What is included in a Full Graphics Kit?
Most Full Graphics Kits include graphics for the radiator shrouds or tank area, side number plates, airbox, front number plate, front and rear fenders, fork guards, and swingarms.
Kit contents vary by motorcycle and available graphic coverage. Check the individual product page for the exact pieces included.
Are the motorcycle plastics included?
No. MXISLAND products include graphics only unless a product page specifically states otherwise. Motorcycle plastics and installation tools are not included.
Why does the product picture show a different motorcycle than mine?
A product image may show the design on a different motorcycle model or year. When you select your exact motorcycle, MXISLAND adapts the design to the correct graphic template for the model, year, and plastic type you provide.
The placement and proportions of colors, logos, and design elements may shift slightly to fit the shape of your motorcycle's plastics.
Will the graphics fit my exact motorcycle?
Your graphics will be produced for the motorcycle model, year, and plastic type selected or entered with the order.
Always provide the complete model name and exact year. Do not select a similar motorcycle or different year because the plastics appear close. Small differences in bolt holes, vents, edges, and panel shapes can prevent correct fitment.
Will the graphics fit aftermarket or restyled plastics?
Only when the graphics are specifically ordered for those plastics. OEM, aftermarket, and restyled plastics may use completely different shapes even when installed on the same motorcycle.
If your motorcycle has UFO, Cycra, Polisport, Acerbis, or another aftermarket or restyled plastic kit, provide the exact brand and restyle information when ordering. Email support@mxisland.com before ordering if you are unsure.
What if my motorcycle model or year is not listed?
Email support@mxisland.com with the motorcycle's complete make, model, year, and plastic type. We will confirm whether a template is available. Do not select another motorcycle or model year hoping that the graphics will fit.
Do my plastic colors need to match the motorcycle shown?
Graphics do not always cover every part of the plastic. Small borders, bolt holes, vents, and other areas of exposed plastic may remain visible.
For the closest finished appearance, use plastics that match the colors shown or recommended on the product page. Installing the same design on a different plastic color can change the overall appearance.
Do the graphics cover the plastics completely?
Not always. Small, even borders of exposed plastic may be intentional depending on the motorcycle, panel shape, and graphic template.
A small consistent border is normally not a fitment problem. Large uneven gaps, incorrectly positioned openings, or a noticeably different outline may indicate that the wrong motorcycle or plastic type was selected.
PERSONALIZATION AND CUSTOMIZATION
Can I add my rider name and number?
Yes. Rider name and number customization is available on eligible graphics kits. Enter the information exactly as you want it printed, including capitalization, spelling, spacing, and number format. Review everything carefully before placing the order.
Can I order blank number plates?
Yes. Select the blank number plate option when it is available, or leave the rider-number field blank if instructed on the product page.
Can I change the background or number colors?
Many kits allow you to select the number plate background color, number color, and other available color options. Some parts of a design may be fixed. Available customization options are shown on each product page.
Can I receive a proof before the graphics are printed?
Yes. Select the email-proof option when placing your order. A proof allows you to review the design, fitment information, rider name, rider number, colors, and requested logo changes before production.
Selecting an email proof may add production time because the proofing requirements must be completed before the order proceeds.
What happens if I do not answer the proof email?
Review the proof as soon as possible and reply with your approval or corrections. If we do not receive a response within 48 hours, the order may proceed using the information submitted and the design shown. Check your spam or junk folder if you are expecting a proof.
Can I see the design on my exact motorcycle before ordering?
Product images are examples of how the design will look. We do not normally prepare a custom motorcycle mockup before an order is placed. If you want to review the design after ordering and before production, select the email-proof option.
Can I make changes after placing my order?
Email support@mxisland.com immediately with your order number and requested change. We will make the change when possible, but changes cannot be guaranteed after artwork or production has started. Major changes may require an additional customization charge and may delay the order.
Can I add or replace a sponsor logo?
Available logo changes and customization options are listed on each product page. Larger sponsor-layout changes may require an additional customization option.
How do I send MXISLAND my custom logo?
After ordering, email the logo to support@mxisland.com and include your order number.
AI, EPS, or vector PDF files provide the best printing results. A high-resolution PNG with a transparent background may also work. Small screenshots, website images, and blurry JPEG files may not reproduce clearly.
Where will my name, number, or logo be placed?
Placement depends on the design and available space on your motorcycle's graphic template. MXISLAND will position the information where it remains readable and fits the design. If exact placement is important, explain your request in the order comments and select an email proof.
Can MXISLAND copy another graphics company's design?
MXISLAND does not reproduce another company's design exactly. You may provide examples showing the colors, style, or general direction you like, and we can use them as inspiration when creating an original design.
Can you print protected company or racing logos?
You must have the right or authorization to use any logo, trademark, or artwork you submit. MXISLAND may request proof of authorization or refuse artwork that appears to infringe another party's rights. Some highly protected logos may not be available without written authorization from the trademark owner.
MATERIALS AND QUALITY
What material does MXISLAND use?
MXISLAND graphics are printed on Substance Ultracurve® X1 vinyl with FLO® air-release technology and protected by Ultracurve® 1500 gloss laminate. This professional motocross graphics system uses an ultra-aggressive adhesive designed for dirt bike plastics.
How thick are MXISLAND graphics?
The complete printed and laminated graphics system is approximately 21 mil thick. The heavy laminate helps protect the printed design and motorcycle plastics from roost, boots, riding gear, washing, and normal motocross use.
Are the graphics laminated?
Yes. MXISLAND graphics use a heavy-duty gloss laminate that protects the printed design from abrasion, moisture, and UV exposure.
How long will motocross graphics last?
Graphics life depends on installation, plastic condition, riding frequency, contact from boots and riding gear, washing methods, fuel exposure, and storage. Correct surface preparation and installation are essential. Airbox, swingarm, fork guard, and side-panel graphics naturally experience more wear than protected areas.
Will the printed colors look exactly like my screen?
Screens display colors using light, while printed graphics use ink. Screen settings, brightness, plastic color, and surrounding colors can affect appearance. MXISLAND works to reproduce colors accurately, but an exact screen-to-print color match cannot be guaranteed.
Where are MXISLAND graphics made?
MXISLAND graphics are designed, printed, laminated, and finished in the USA.
PRODUCTION AND SHIPPING
How long does production take?
Current estimated production times are shown on each product page. Email proofs, custom artwork, major design changes, and high order volume may require additional time. Shipping time begins after production is complete.
Does selecting faster shipping make production faster?
No. Shipping speed begins after the graphics have been designed, printed, laminated, cut, inspected, and packaged. Selecting an expedited shipping service does not shorten artwork or production time.
How much is shipping?
Available shipping methods and costs are calculated at checkout based on the delivery address. Any current free-shipping offer or shipping promotion will be displayed on the website with its applicable terms.
Will I receive tracking information?
Yes. Tracking information is emailed after the shipping label is created. Tracking may not show movement until the carrier performs its first scan. Check your spam or junk folder if you do not see the shipping email.
Why did I not receive an order confirmation?
Order confirmations are sent to the email address entered during checkout. Check your spam or junk folder and confirm that the email address was entered correctly. If you still cannot find the confirmation, email support@mxisland.com with your name and approximate order time.
Can I change the shipping address after ordering?
Email support@mxisland.com immediately with your order number and correct address. An address change cannot be guaranteed after the shipping label has been created or the package has been transferred to the carrier.
INSTALLATION AND CARE
Do MXISLAND graphics require professional installation?
Professional installation is not required, but careful preparation and patience are important. First-time installers should read the complete Graphics Installation Instructions before removing any backing paper. Anyone under 18 must be supervised by a responsible adult. Cutting, trimming, and heat-gun use must be handled by an adult.
Should the graphics be installed wet or dry?
Install MXISLAND graphics dry. Do not use soapy water, Windex, application fluid, or another wet-installation solution. Liquid can become trapped in the FLO® air-release channels and reduce adhesion.
Can I install new graphics over old graphics?
No. Remove the existing graphics and adhesive residue before installation. The new adhesive must bond directly to properly cleaned and prepared plastic.
Can MXISLAND install the graphics for me?
MXISLAND sells made-to-order graphics but does not include installation. If you are not comfortable installing the kit, consider using an experienced local motocross graphics installer.
How long should I wait before riding?
Keep the completed plastics indoors at room temperature for at least 24 hours before riding. Wait at least 48 hours before hard riding or washing the motorcycle. This gives the adhesive time to develop a stronger bond.
Can I use a pressure washer on the graphics?
Yes, but never aim concentrated pressure directly into a graphic edge. Keep the nozzle at a safe distance and use a wider spray pattern. Wash with mild soap and water, and promptly remove fuel, oil, and chain lubricant.
What should I do if a corner begins lifting?
Make sure the area is clean, dry, and free from contamination. Apply mild heat and hold firm pressure on the corner while it cools. Do not use super glue, spray adhesive, or another permanent adhesive. If the corner continues to lift, email support@mxisland.com for help.
CHANGES, RETURNS, AND ORDER PROBLEMS
Can I cancel my order?
Contact support@mxisland.com immediately. Because every MXISLAND graphics kit is made to order, cancellation cannot be guaranteed after artwork or production has started.
Can I return or exchange my graphics?
All MXISLAND graphics are made to order and cannot be returned or exchanged. Graphics that have been installed, trimmed, or otherwise altered are not eligible for return or exchange. Review the Refund Policy before ordering for complete terms and reporting timeframes.
What if I entered the wrong motorcycle, name, number, or color?
Information entered by the customer is printed as submitted. Graphics produced using incorrect motorcycle information, spelling, numbers, colors, or plastic details provided with the order cannot be returned or exchanged. If you notice an error, email support@mxisland.com immediately. We will correct it if production has not started.
What if MXISLAND made an error?
Do not install, trim, or alter the graphics. Email support@mxisland.com with your order number, a description of the problem, and clear photographs. If we confirm that MXISLAND made the error, we will work with you to correct it according to our Refund Policy.
What if my order arrives damaged?
Keep the graphics, packaging, and shipping materials. Photograph the damage and email support@mxisland.com before installing anything. Include your order number and clear photographs of both the damaged graphics and packaging.
What if the graphics do not appear to fit?
Before removing the backing paper, position the graphic over the corresponding plastic and check the bolt holes, vents, corners, and outside edges.
Small, even borders of exposed plastic may be intentional. If there are large uneven gaps, incorrectly positioned openings, or a noticeably different outline, do not install, stretch, or trim the graphic. Email support@mxisland.com with your order number and clear photographs showing the graphic positioned over the plastic.
Can I purchase one replacement piece instead of another complete kit?
Yes. If one piece is damaged during installation or riding, email support@mxisland.com. In most cases, we can sell you only the replacement piece you need.
Include your original order number, motorcycle information, and a photograph identifying the required piece. A replacement printed later may have a slight color or gloss difference because of normal wear, material batches, or production changes.
STILL HAVE A QUESTION?
Email support@mxisland.com and include your order number whenever possible. Customer-support emails are answered Monday through Friday.
Graphics only—motorcycle plastics and installation tools are not included.
Ultracurve® and FLO® are registered trademarks of Substance Incorporated.